A 99.9% Server Uptime
The main advantage of building your own shared website hosting platform is that you don’t have to be worried about compatibility issues – you set up a given set of software tools in such a way as to work with a defined set of hardware parts. The final result is something significantly more solid and dependable, since there are less possible chances of failure. We have built our cloud hosting platform using tried and tested hardware elements plus a heavily tweaked version of Security–Enhanced Linux so as to set up a very secure home for your websites.
Because of this, with all our Linux shared website hosting packages plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting system, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on enterprise–class hardware components provided by Juniper. Moreover, on each router, we’ve configured a firewall with an elaborate algorithm to help sift out all dubious requests.
Thus, in all our data centers – in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all web hosting services in every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your hard–earned money at risk, you cannot feel truly safe. This is exactly why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel happy with our web hosting service or in case you want to use a more robust web hosting solution, such as a Linux VPS packages or a Linux dedicated servers hosting packages – you will get your money back in full, without secret fees or repayment charges.
24/7 Technical Support
We’ve mindfully handpicked each individual member of our 24x7 support department to ensure that we can offer the very best tech support service you can get. Each of our support engineers has many years of experience dealing with hosting accounts behind his back, therefore they know very well what they are doing. Plus, they’re available 24x7 – you’ll be able to contact them at any moment and they will respond to you as fast as possible.
Their average response time is just twenty minutes, whilst with many other hosting vendors you have to wait for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be answered in under sixty minutes.