Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Web Site Control Panel you can find an exhaustive Help Center section featuring a variety of educational articles and regularly asked questions. They are compiled by our support team of well–trained technicians. Simply type in your question and our clever platform will show you the best possible answer.

  • Top quality support service
  • Instructional Videos

  • We have prepared a selection of how–to video tutorials that visually illustrate how you can remedy a common problem connected with your Linux shared website hosting packages account. You can find the instructional video clips in the Help section.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24/7/365 customer support service and come with a 1–hour support ticket response time guarantee. Our experienced technicians will be online for you 24/7/365 and will remedy any problem that you could possibly have within maximum one hour after the helpdesk ticket submission. In the majority of instances, a response will be given to you within twenty minutes.