Customer Support Channels
A 1–hour Response Guarantee
Our client assistance staff is educated to quickly deal with all Linux shared website hosting packages clients’ questions and assistance demands. Via our ticketing system, it will be possible to share your request and a support crew member is going to get back to you in only maximum 1 hour. Actually, practice has revealed that the average reaction time period is Twenty or so minutes.
A Top–quality Support Service
Contact us at any time necessary. Our team of professionals will be on–line for you 24x7x365 to reply to all your issues and to resolve any problem you will likely have. You also can post a tech support ticket from your Web Site Control Panel or send us an e–mail at any time. Additionally, on working days, you’ll be able to call us or take advantage of the live chatting option.
An Intuitive Help Section
Our Control Panel includes a comprehensive know–how base that’s built–into all sections. In each part, you’ll find a Help press button that will load for you a selection of step–by–step tutorials on how to take advantage of a particular option or accomplish a certain action. Additionally, we have prepared educational video clips to enable you to get a better idea of the Control Panel’s interface.