• 1 hour ticket response
  • 1 hour ticket response

  • We are devoted to offering a quick and adequate answer to every client support ticket sent by a client. Our proficient client service team members will examine your question and will offer you the most effective option. We offer a 1–hour response time guarantee for all support tickets. As a matter of fact, the average client support ticket response time has proved to be twenty minutes.

  • Top quality support service
  • An Outstanding Help Desk Support Service

  • Our tech support staff representatives possess significant experience in the Linux shared website hosting packages industry and are practiced enough to offer a rapid solution to your problem. If, however, the problem at hand is not within the competence of a support engineer, the ticket will be forwarded to a developer or sysadmin for additional investigation.

  • Intuitive help center
  • An Intuitive Help Section

  • Incorporated into the Web Site Control Panel is an easy–to–navigate Help section, which offers you different information sources. You can browse through a regularly updated knowledgebase featuring web hosting account administration articles and site management articles, check out the educational video tutorials or take a glance at our F.A.Q. library.