Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Guarantee

  • Our technical assistance Dept is on–line 24x7 to respond to all of your assistance needs. Every single ticket you post to us shall be responded to within up to 1 hour. If your issue demands the aid of one of our administrators, we are going to address the ticket to the person in charge and will let you know that the issue is under control.

  • Top quality support service

  • Top–quality Tech Support Service

  • We offer you 24x7x365 customer help via a ultra–fast ticket application incorporated into your Control Panel. You may e mail us all the time about any of the apps that come installed in advance on the virtual server, such as the chosen Operating System, the server admin panel and our in–house designed Web Site Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • An exhaustive and frequently updated articles base is incorporated into our in–house built Web Site Control Panel. It provides quick tips on how to perform all the primary web site control jobs. The Help zone offers in–depth how to articles and step–by–step video tutorials. You can access the Help section by clicking on the Help or Video buttons in the upper right side of each Control Panel section.