Q: Why do I have to transfer my site? What does web site migration include?
A: The website migration service that our company is offering is free of cost (within a certain limit). We will transfer your site(s) to our state–of–the–art cloud hosting platform without you needing to do anything. We know from experience that swapping web hosting providers can lead to lost info and undesired network downtime. Because of this, we will perform all that for you at no cost!We have trained administrators whose main job is to make certain that your site performs precisely as it did on your former hosting platform. The administrators are experts in migrating custom–built web sites, as well as web sites that are based on well–known apps such as Joomla™ and WordPress.
Q: Web site migration seems like lots of work. How long can it take?
A: We try to accomplish all web site migrations as fast as possible. Yet, we don’t have a fixed time frame for web site migrations. There are various factors that you need to consider – the actual size of your website and the workload of our web site migration staff, etc. We always strive to accomplish each migration within 48 hours. With smaller–sized websites, our staff usually manages to finish within 24 hours.
Q: What details will I need to provide to your Website Migration Department?
A: Yes. We’ll need the name of the site that you want us to transfer. We’ll also need a means to log into your old web hosting account so that we can get the content pertaining to your website.
Q: My present hosting account has sensitive info inside. How can I trust you?
Q: How about downtime? Will my site be unavailable?
A: Your web site will continue to work exactly like it did before with your previous hosting provider. When we are done with the migration, your web site will be configured to work on our web hosting platform and we will alert you to preview it. If everything is working properly, all you will have to do is modify the NS resource records pertaining to your domain name. Your website will be migrated over to us with no downtime whatsoever.
Q: Will my present hosting provider find out that I am leaving them?
A: While we move your website content, your web hosting provider won’t be aware of the transfer at all. We will not get in touch with them in any way.
Q: Which hosting platforms do you support?
A: We can migrate your web site from any hosting provider or any Linux–based web hosting platform so long as we can acquire access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we can’t transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.